Welcome Ryan Billings!

Ryan joins CustomInk as a software engineer. He recently added features that allow our staff to quickly cancel and refund orders on Booster.

We're fans of lean product development, so it's not uncommon to deploy features with simple implementations in order to quickly learn about our customers. Alas, there comes a time to pay the piper: the manual order cancelation process we got by with was becoming a burden.

Just as important, we realized that our financial data model no longer reflected our reality; a refactor was in order. Ever the consummate team player, Ryan worked with engineers and stakeholders to design a better data model. Through a series of deploys, he updated the system with no downtime or impact on customers or client applications.

Finally, Ryan made quick work of the actual cancel feature, a good sign that we had refactored correctly.

Welcome to the team, Ryan! We’re glad you’re here.